Shipowners Must Hold Crew Agents Accountable

Shipowners are being urged to hold crewing agents more accountable as crew standards face increased scrutiny.

With shipboard crewing levels at a bare minimum in some cases as owners look to reduce operational costs and onboard technological challenges increase, Norwegian insurer and P&I club Skuld is urging its members to hold those responsible for crew selection more accountable.

More than 62% of maritime incidents have human error as a major route cause, whether crew, officers or pilots, according to Skuld vice-president claims Flavia Mellilo.

As the pressures increase due to difficulties in finding crews, she urged shipowners to ensure that they knew the level of competence and health of the crews that are selected for their vessels.

Having an understanding of where the medical certificates are issued, the background of the crewing agent and the level of training and competence of the crew are important, Ms Mellilo told the audience of the Oslo Maritime Week.

She said human error cost the industry $500m annually and pointed to alarming statistics around the coast of Norway where 140 groundings and collisions had occurred in the 12 years from January 2000 to December 2011, all due to fatigue or human error.

The key to reducing the risks of an incident were good onboard procedures but even then, care must be taken that these are not too onerous or unclear, she said.

Citing several examples of recent accidents caused by the human element, Ms Mellilo said that one of the problems with the relationship between shipowners and the crew was a lack of explanation of a procedure that then led to complacency or the procedure being ignored as its reasoning had not been fully understood. Ms Mellilo also cited the Cosco Busan incident. The container vessel, which had just  been sold, hit the San Francisco-Oakland Bay Bridge in 2007, spilling large volumes of fuel oil into the water.

The Chinese crew had never worked together before, had joined the ship only a week or two prior to departure and were not accustomed to the onboard bridge technology. Language and cultural barriers also played a role, according to Ms Mellilo.

Owners need to be working on reducing the human error in ship operations, but also need to avoid turning reporting of incidents — and, just as importantly, near misses — into a blame game.

Ms Mellilo cited the revisions of the Standards of Training, Certification and Watchkeeping for Seafarers, which updated requirements on fatigue and working conditions, reminding owners that they have five years to put into place its requirements.

2 Comments
  1. Jim Nicoll 8 years ago

    Crewing agents definately need to be held more accountable. However oftentimes they are placed under extreme pressure by their clients be they owners or managers to man up incoming vessels in unrealistic time frames which can result in them not having the time to select ideal candidates.

    This is common practice whereby commercial pressure is brought to bear on crewing agents by many owners / managers who for too long now have not cared about where their crew members come from or what expreience they have. In short many owners have brought about the sorry state of affairs in crew standards by their own refusal to adequately fund training programms or put on a great show of doing it without really doing a good job of it.

  2. Capt.R.P.Yadav 8 years ago

    We have been putting indication towards human error in every accident.
    We should not forget that finally owner is responsible for financing and maintaining standard.
    Quick turn around is major factor. Day by day, we have been reducing the ships manning.
    Ship’s speed and traffic density has increased. crew.
    Dedicated crew for particular run/vessel is one of the solution.
    so , Holding crew manager accountable is not the solution.
    it is our free opinion and not ment for harming any body thought or opinion.

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